Roles & Responsibilities
- Stakeholder Coordination
- Serve as the core contact for internal (teaching/research teams) and external stakeholders, maintain smooth communication, and balance multi-party needs to support the CFC’s service goals.
- User On-Board & Full-Process Operation Management
- Lead internal and external user intent communication: deeply explore user needs, summarize demand points, and confirm cooperation intentions with high efficiency.
- Oversee user on-boarding and off-borading material management: guide material preparation (qualification certificates, site planning, etc.), conduct in-depth review (rationality/completeness/authenticity), and control process risks.
- Manage contract full cycle: independently draft cooperation agreements (cover rights, charges, safety clauses), coordinate two-party review/confirmation, and follow up signing & performance. Coordinate and negotiate clear invoicing and payment terms with user, and proactively manage accounts receivable to ensure timely payment collection.
- Process Optimization & Compliance Control
- Optimize the user on-boarding & cooperation process, improve operational efficiency and user experience of the CFC.
- Proactively identify operational risks (compliance, service safety) and formulate targeted mitigation plans.
- Business Development & Resource Linkage
- Demonstrate business sense: identify potential biomedical industry customers (pharmaceutical enterprises, research institutes) through market insight, and conduct preliminary demand docking.
- Explore cooperation models: promote the CFC’s high-end instrument resources and professional service capabilities to external partners, and assist in formulating targeted business expansion plans.
- Link external resources: tap policy support, industry-university-research cooperation channels, and lay a foundation for the CFC’s open service expansion.
Qualifications
Education
- Master’s degree or above in Pharmaceutical Science and relevant areas of Biomedical Science with clear relevance to translational research and drug discovery.
Experience
- At least 4-5 years of experience in scientific research platform operation, project management or business development (experience in biomedical-related scientific research institutions/technology platforms is preferred).
- Proven experience in full-process user on-boarding management (e.g., leading 5+ external cooperation projects from demand docking to contract signing).
- Preliminary business development experience: have independently developed 2+ external customers or participated in industry-university-research cooperation project docking.
Skills
- Excellent communication & negotiation skills, able to accurately match needs between internal and external parties.
- Strong document drafting & review capabilities, proficient in formulating cooperation agreements and business documents.
- Proactive business awareness: able to identify market opportunities and drive preliminary business expansion.
- Familiar with scientific research management regulations and biomedical-related compliance requirements.
Competencies
- Strong execution and multi-task management capabilities, able to control the progress of multiple projects simultaneously.
- Service-oriented and result-driven, with good pressure resistance.
- Locations
- Suzhou Shi, Jiangsu, China
- Education
- postgraduate degree
- Experience
- 4+ years