Community and Industry Engagement officer

Short Description

The contract will signed with Suzhou Xi 'an Jiaotong-Liverpool Technology Transfer Center Co., Ltd.(TTC).

Suzhou Xi 'an Jiaotong-Liverpool Technology Transfer Center Co., Ltd.(TTC) was established in 2011 and is a professional service organization dedicated to the transfer and transformation of scientific and technological achievements. The company adheres to market demand as its guide and technological innovation as its core, and is committed to building a mutually beneficial portal for global emerging technology innovators, becoming an advocate and practitioner of a widely influential and forward-looking scientific and technological innovation ecosystem.
Suzhou Intellectual Property Operation Association(SIPOA), founded in January 2021, is a non-profit social organization formed voluntarily by universities, research institutes, enterprises, public institutions, industry alliances service and operation agencies, legal service agencies, financial service agencies, technology brokers, and other related institutions. SIPOA is initiated by Xi'an Jiao Tong-Liverpool University and aims to integrate resources from industries, academia, and R&D institutes to build an interdisciplinary innovation ecology of intellectual property operation. The role holder will report to the Community & Industry Engagement Team manager.

Roles & Responsibilities:

1. Fully responsible for identifying core needs of university and enterprise partners, conducting comprehensive demand analysis to inform cooperation business planning, and facilitating the effective implementation and resolution of partners’ needs.
2. Design tailored service offerings based on the needs of university and enterprise partners, iteratively refine service strategies to develop standardized business products, and expand the service portfolio to better support cooperation with partners.
3. Plan and execute university-enterprise matching initiatives, establish structured communication mechanisms, foster resource sharing and collaboration among cooperation counterparts, and enhance overall engagement and participation levels in cooperation activities.
4. Identifythe needs and challenges of prospective partners, align service programmes with their value expectations to facilitate cooperation implementation, maintain relationships with existing partners, minimize churn, and strengthen long-term engagement with key partners.
5. Collaborate with cross-functional teams to advance university-enterprise cooperation-related initiatives, contribute to enhancing the influence of cooperation platforms, and fulfill additional responsibilities assigned by the direct supervisor. 

Qualifications:

1.    A bachelor's degree or above. With at least 3 years of relevant work experience (e.g., university-enterprise cooperation coordination, IP service, or business development);
2.    Relevant experience in technology transfer or technology markets, with a solid understanding of intellectual property principles and the ability to independently address routine IP-related inquiries from partners;
3.    Good communication skills and stakeholder engagement skills, able to synthesize complex information and deliver concise, clear interpretations to internal teams and external partners;
4.    Strong demand research, data analysis, and event planning capabilities, with experience in organizing partners’ needs surveys, outputting actionable analysis reports, and executing universtiy-enterprise collaboration initiatives;
5.    Service-oriented mindset with productization thinking, able to translate the needs of university and enterprise partners into tangible service solutions and drive cooperation implementation while nurturing partner relationships to minimize cooperation churn;
6.    A strategic, results-oriented mindset with strong logical thinking, proactive problem-solving abilities, and resilience in a dynamic environment;
7.    Good command of written and spoken English and Chinese;
8.    Skillful in Microsoft Office Software (Word, Excel, PowerPoint, etc.).